Updated: Jan 14, 2020
There are many adults who are looking to invest in a sex toy or adult toy but are put off for fear that it will ultimately lead to embarrassment. They are not necessarily concerned that their sexual partner will find it and berate them, but instead they are anxious about the little things such as ordering and billing.
At John Thomas Toys, customer satisfaction is paramount. Ideally when you place and order with us for a sex toy or adult toy, you will be so happy with the quality, presentation, durability, customer service and effectiveness that you return to us time and time again in the future. We would also love it if you were to recommend us to your friends if the experience has hit the mark.
For new customers, there is often the concern with how they are going to be billed. Indeed, it may be that a person orders a sex toy behind their partners back – perhaps as a surprise – but they do not want to leave an electronic paper trail so to speak, where their purchasing habits can be easily identified. Furthermore, if someone is liable to look at your bank statements in the future (e.g. applying for a mortgage or your accountant for that matter) the last thing you would want to see is sex toy for £99! Rest assured with John Thomas Toys that is never the case.
When you order an adult toy from us our company name is never mentioned on your bank or credit card statement. Indeed, all that is stated is a very subtle “JJD Holdings”.
Establishing that the name of John Thomas Toys is not shown on any of your transactions is liable to be reassuring for some concerned individuals. However another issue which potential buyers may have is in regard to delivery.
Some would-be customers worry that their sex toy or adult toy will arrive in a box which states “large silicone dong” or “giant cock”. Although this may sound amusing, some people are genuinely worried at how their goods will be packaged and presented.
Again, rest assured that discretion is also maintained in our delivery and packaging. Sex toys like a large silicone dong are a very personal item which you may or not want anyone else to know that you are ordering. Yes it may be a surprise for a partner, alternatively it may be your guilty little secret indulgence that you use on your own. Regardless, you can rest-assured that when your order arrives there will be nothing that either the courier or the person that receives the goods can use to detect it’s contents.
John Thomas Toys use plain double walled cardboard boxes. There is no logo or company name on the box or courier label. Indeed, when we ship out a platinum silicone dong within the UK, there is nothing on the box related to it’s contents nor to where it has come from.
You do not need to be concerned about other’s guessing what is inside, as it will be impossible to tell. Plus for your own peace of mind once packed and sealed, security tape is placed round your package so you will know if anyone has tampered or opened it.
Within the UK, John Thomas Toys use Parcelforce as our courier. They are under firm instructions to only leave this parcel with the addressee. When you order one of our sex toys or adult toys, you can stipulate where it is going and for whom is going to sign for it.
If that person is not home when the parcel arrives then our couriers are not permitted to leave the item in a safe place or with a neighbour. It will be safely returned to the depot for re-delivery. N.B you could also collect it from the depot.
Some customers – for whatever reason – are concerned or not interested in having their sex toys delivered to their home address. Often we hear that people do not want other housemates, partners or family members potentially getting hold of the adult toys.
If you wish, we are very happy to arrange for your platinum silicone dong or large silicone dildo to be delivered to your local participating post office. In order to do use this premium service a small extra cost is incurred. If you wish to engage the Convenient Collect Post Office service please contact us in the first instance prior to ordering.
For further information on the measures we take to ensure a confidential and discreet service then please get in touch and we would love to help.