FREQUENTLY
asked
questions
John Thomas Toys are *shrink wrapped at the factory and also display our security holographic security seal.
We do not use retail packaging as our planet could really do without it.
The toys are then *bubble wrapped before boxing up.
We only use very thick, strong, plain double wall *card board boxes.
Finally the packing box is *taped and *security sealed.
(*all packing materials we use are 100% recyclable)
Platinum silicone in it's raw state is very expensive, around 4 to 7 times the cost of PVC, TPR, TPE or latex.
The actual manufacturing process using Platinum silicone is also incredibly time consuming & costly too, however the actual quality, durability & safety of this material out weighs the cost.
Many cheap sex toys use cheap materials which can have harmful toxins.
Body Safe, 100% pure platinum silicone is the best material....period.
No, we use medical grade commercial silicone that is used for heat pouring which is done on an industrial scale.
Many competitors & small Etsy sellers that make them in their garage produce cheap quality silicone molds for unstable, poor quality "cold" pouring, whereas we use copper molds for "heat" pouring which require hi-tech expensive machinery & tooling giving our customers an incredible, highly detailed end product.
Latex, PVC, TPR & TPE are the most commonly used materials for sex toys, this is due to them being 4 to 7 times cheaper to buy in the raw state than Platinum Silicone & is alot easier to manufacture than Platinum Silicone.
Silicone is very durable, does not shrink, stain, peel, melt or harbour bacteria like the above mentioned materials can & do, even phthalate free toys can be toxic to some users whereas Silicone is 100% allergen free.
You can put the Silicone toys in the dishwasher or boil wash them, silicone is heat resistant & you can even cook it with no loss in quality with your Sunday roast not that we recommend this!
Silicone toys can also be kept in very hot or cold conditions without any loss in quality.
Yes, unlike many other cheap materials that can melt or give off dangerous toxins you can warm up Platinum Silicone sex toys using these methods:-
Submersing the toy in hot NOT boiling water for approx' 1 minute, be sure to test the heat on the inside of your forearm first before insertion.
Heat using Microwave, NB: this can be very dangerous as the toy heats from the inside to outside so only do for a few seconds & repeat until warm NOT hot, this can cause serious injury so we suggest the above method.
You will receive a free nylon branded bag to store your toy.
Or alternatively you may store your silicone toy dry & clean in a plastic container to prevent hairs & debris sticking to it. It's always then ready for action when you are!
Store separately away from vinyl toys, the plasticizers used within vinyl can cause the silicone to dissolve.
We offer two choices which are Soft (shore rating A-15) and Medium (shore rating A-20).
To get a better understanding of shore ratings please click here.